Masterton & Martinborough i-SITE Visitor Information Centres

Masterton i-SITE Visitor Centre 

Mon to Fri 8.30am to 4.00pm  
Saturday and public holidays 10am-3.00pm
Closed Sundays
Cnr Bruce and Dixon Sts, Masterton (next to Aratoi)
06 370 0900
Mon to Fri  9.30am to 3.30pm
Sat, Sun and public holidays 10am – 3.30pm 
The Square, Martinborough
Ph 06 306 5010

If you are returning to NZ from overseas you are required to self-isolate for 14 days from the date of your arrival into New Zealand.  

There are a number of accommodation providers in the Wairarapa who have advised that they have suitable options available for self-isolation or general accommodation purposes. Email us to get details

You will need to pay for this accommodation yourself, and if you are self-isolating there you will need to call ahead to the provider prior to leaving the airport. This will ensure they have time to prepare for your arrival. 

Accommodation providers are not accepting customers who have tested positive for COVID-19 or are showing symptoms of COVID-19. 

If you need to self-isolate and find that you cannot access suitable accommodation, please contact the Temporary Accommodation Service to register for accommodation support on . The Temporary Accommodation Service is run through the Ministry of Business, Innovation and Employment. After registering for the service, you will be contacted by a temporary accommodation staff member who will assess your needs and work with you to help you find suitable temporary self-isolation accommodation. 

Temporary accommodation is not income or asset tested. There will be a cost for temporary accommodation, but if you ordinarily reside in New Zealand, you can contact the Ministry of Social Development to see if assistance is available to meet this cost.

If you do not ordinarily reside in New Zealand, please contact your embassy or consulate for further assistance. A list of foreign representatives to New Zealand can be found on the Ministry of Foreign Affairs' website.   

After registering, you will be contacted by a temporary accommodation staff member who will assess your needs and work with you to help you find suitable temporary self-isolation accommodation.

If you are showing any flu-like symptoms please contact Healthline immediately on 0800 358 5453. 

 If you develop symptoms after starting self-isolation of COVID-19 such as a cough, fever, shortness of breath, sneezing or a runny nose, call your GP (doctor).  If you do not have a GP call Healthline on 0800 358 5453. 

Please refer to for the latest information and processes to follow during self - isolation.

The Covid-19 - Wairarapa Updates Facebook page is a central point for all information relating to COVID-19 in the Wairarapa. Everything shared is from official sources including Ministry of Health and the dedicated COVID-19 site.


 We have local people offering real service! We can book your accommodation, event tickets, tours and transport.

Our friendly staff know all there is to know about the region, including where to stay and what's on. Masterton and Martinborough i-SITE Visitor Centres are the sole Wairarapa locations for booking InterCity bus services, Interislander and Bluebridge ferries and scenic trains. They're the go-to place to make a wide variety of nationwide accommodation and travel bookings. 

Pick up a visitor guide or wine map while you're there - or download one now.

Wairarapa Visitor Guide and Wine Map

What's on this week

Coming in a group? Need help booking event or wedding accommodation? We can find you the perfect places to stay, in the right location and book this for you. There's no charge for this booking service - simply contact us. Our details are below. 

Unwell or injured?

We want you to stay safe and enjoy your stay in the Wairarapa, however if you become unwell or get injured here is a range of healthcare services available to help.

Friendly i-SITE staff ready to help